Hato Hone St John is a trusted charity that provides ambulance services, first aid training, event medical services and community programmes across Aotearoa.

Core values

- **Ambulance Services**: Provides 90% of the emergency and non-emergency ambulance coverage across New Zealand, which is crucial for public health and safety[4].
- **Community Programs**: Offers a wide range of community programs including first aid training, event medical services, medical alarms, youth programs, and support for patients and their families in hospitals[1][4].
- **Volunteer Workforce**: Relies heavily on a large volunteer workforce, which not only delivers essential services but also contributes significantly to community engagement and social cohesion. The volunteer contribution is valued at around $30 million annually[4].
- **Health Equity and Inclusion**: Focuses on diversity, equity, and inclusion, with initiatives to improve health outcomes for Māori and other diverse communities, promoting a more equitable and inclusive environment[5].
- **Economic and Social Impact**: Supports the community through various economic and social activities, including partnerships with other organizations to enhance community services and education[4].