Our free helpline is available round the clock on 116 123. Our Twitter account is not staffed 24/7 and we cannot offer support here.Samaritans works to make sure there’s always someone there for anyone who needs someone. Read more.

Core values

- **Addressing Societal Needs**: Samaritans provides critical support to individuals struggling with depression, mental illness, despair, and suicidal ideation, as well as those affected by the loss of a loved one to suicide[4].
- **Improving Quality of Life**: They offer 24-hour support services, including phone, email, online chat, and letter, which have resulted in over 134 million calls for help being answered over the years. This support helps individuals cope with their struggles and reduces the risk of suicide[2][4].
- **Promoting Positive Change**: Samaritans influences policy and legislation, such as the Online Safety Bill, to create a safer internet and advocate for suicide prevention strategies across the UK and Ireland. They also work with governments to update national suicide prevention strategies[1][2].
- **Contributing to Community Well-being**: The organization engages in community outreach, trains thousands of rail workers and other individuals to make life-saving interventions, and supports people through various programs, including the Prison Listener scheme and Self-help apps[1][2].