IN AN EMERGENCY CALL 111. 🔥🚒 Here to help in an emergency and protect what matters most to you. Official account of Fire and Emergency NZ.Fire and Emergency New Zealand is New Zealand's unified urban and rural firefighting organisation. We're your source for fire safety information.

Core values

- Volunteer fire brigades, a key component of FENZ, contribute significantly to the security and protection of communities, especially in small remote areas. The economic valuation of this benefit is estimated at $79 million annually[1].
- These brigades enhance social cohesion, act as social glue, and help retain community identity and spirit. While these benefits are not monetized, they are crucial for community well-being[1].
- Participation in fire brigades improves the quality of life for volunteers and their families by providing social opportunities and personal intrinsic value[1].
- FENZ's public education campaigns have led to significant improvements in fire safety, such as 94% of households having at least one installed and working smoke alarm and 69% having a household escape plan. These efforts reduce the risk of fires and fire fatalities[3].
- FENZ prioritizes the psychological wellbeing of firefighters, especially those attending potentially traumatic calls, and implements support initiatives to foster a culture where seeking help is encouraged[4].
- FENZ works to build community resilience through local planning, education programs, and partnerships, which help communities prepare for, respond to, and recover from emergencies[5].