You can report and check outages at https://t.co/xauBMWiQoh. For emergencies 📞13 13 88.We are the largest distributor of electricity on Australia’s east coast, providing power to 1.8 million customers; that’s over 4 million Australians relying on us everyday. We provide a safe and reliable electricity supply for parts of Sydney, the Central

Core values

- **Environmental Impact**: Ausgrid has implemented various sustainability initiatives, including the installation of public electric vehicle chargers, community batteries, and the integration of renewable energy sources, which contribute to a net zero future and reduce environmental impact[1][3][4].
- **Community Engagement and Resilience**: Ausgrid has engaged extensively with local communities to understand and address their unique needs, particularly in the face of climate change. This includes investments in climate resilience, support for vulnerable communities, and the development of community support services[2][4][5].
- **Cost Efficiency and Reliability**: Ausgrid has achieved significant savings for customers, such as a $228 annual reduction in network charges per customer since 2014, and maintained high first contact resolution rates, improving the overall quality of service[1][3].
- **Innovation and Accessibility**: The company has introduced innovative solutions like pole-mounted batteries and electric vehicle chargers connected to community batteries, enhancing the accessibility and efficiency of energy services[1][3].