Official Twitter feed with information on our campaigns & patient care. In an emergency call 999. Please send any formal feedback to: sas.feedback@nhs.scotWith over 5,000 staff and 1,200 volunteers, we provide an emergency ambulance service to a population of over 5 million people, serving all mainland and island communities

Core values

- **Community Resilience**: The SAS is actively involved in strengthening community resilience through co-production approaches, community first responder schemes, and targeted prevention activities. This helps in reducing emergency calls, improving community health, and enhancing the effectiveness and sustainability of SAS functions[1].
- **Health and Wellbeing**: The SAS's 2030 strategy focuses on saving more lives, reducing inequalities, improving health and wellbeing, and shifting the balance of care from acute hospitals to community settings. This includes initiatives like improving survival rates from out-of-hospital cardiac arrests and increasing bystander CPR rates[2].
- **Community Engagement**: The SAS engages extensively with communities through feedback mechanisms, public involvement in service improvement, and educational programs. This ensures that the service is tailored to community needs and promotes a collaborative approach to healthcare[4].
- **Addressing Societal Challenges**: The SAS addresses pressing societal issues such as geographical challenges, demand pressures, and health inequalities. The service also adapts to broader societal changes, including the impact of COVID-19 and economic pressures[1][2].