30+ years of strengthening the direct care workforce nationwide through research, advocacy, and workforce innovation. Quality care through quality jobs.

Core values

- PHI focuses on strengthening the direct care workforce, which is crucial for supporting the growing population of older adults and people with disabilities[2][5].
- Their workforce innovations improve care, reduce costs, and elevate the role of workers in long-term care, directly impacting the quality of life for those receiving care[1].
- Initiatives such as career development projects, community-based training, and leadership training centers contribute to better job satisfaction and career advancement for direct care workers, which in turn improves care quality[1].
- By addressing issues like low wages, thin benefits, and high turnover rates among direct care workers, PHI's work helps ensure a more stable and skilled workforce, benefiting both the workers and the community they serve[5].