Los Angeles Public Library serves the largest and most diverse urban population of any library in the nation. Tweets en español @laplenespanol.

Core values

- **Addressing Societal Needs**: The project focuses on supporting individuals in crisis, including those experiencing homelessness, mental health challenges, and substance misuse, by creating a trauma-informed system. This directly addresses significant societal issues[1].
- **Improving Quality of Life**: By providing training for staff, expanding internal staffing with social workers and Community Service Representatives, and building partnerships with mental health and social service organizations, the project enhances the well-being and safety of both patrons and staff[1].
- **Promoting Positive Change**: The initiative aims to foster environments of healing and recovery, reduce confrontational incidents, and promote positive interactions. It also shares its learnings with other institutions, contributing to broader community well-being[1].
- **Community Well-being**: Libraries serve as essential community organizations, alleviating the digital divide, building social capital, and supporting community resilience. The LAPL's adaptations, such as increased technology and diverse programming, further enhance community well-being[2].